Are you asking, “What content should I include in my frontline leadership training program?” The following topics were included in the two-day leadership class I taught this week. It was awesome!

Day 1

·       Simulation: Going From Individual Contributor to Supervisor

·       Organizational Values

·       Everything DiSC Workplace®:  My Style, People Reading, and Communication

·       Communication: Listening and Asking Questions

·       Giving Feedback

 Day 2

·       Giving Feedback, continued

·       Creating Accountability in Others

·       Managing Conflict

Understanding DiSC styles and a discussion of organizational values were part of each module. Listening and asking questions were integrated as skills to support each topic. We kept it active with simulations, partner and trio discussions, role plays, application, and self-reflection.

Does your organization need a leadership curriculum? Choose from 20 courses with options for licensing agreements.

•     Accountability
•    Be a THINKing Partner
•    Career Development
•     Communicate with Clarity
•     Conflict Management
•     Delegation
•    Emotional Intelligence
•     Feedback
•     Hiring
•     Personal Leadership & Influence
•     Leading Meetings
•     Mentoring
•     Performance Management
•     Quarterly Conversations
•     Presentation Skills
•     Problem Solving
•     Stress Management
•     Time Management
•     Unconscious Bias
•     Unlocking Innovative Thinking

Learn more at http://www.2waycommunications.net/license-agreements/

#leadershipdevelopment #professionaldevelopment #leadershipcurriculum #leadershipcontent #licensingagreements #EverythingDiSC #organizationalvalues

Remember the old feedback formula, the sandwich? It was positive/constructive/positive – give positive feedback, give constructive feedback, and end with positive feedback. That formula didn’t work well. Research found that the only feedback the receiver heard was the constructive; at times, the positive felt a bit condescending.

Popular belief is to separate the two; if it’s positive, just say the positive. Save the constructive for a separate feedback session.

Introducing the *open-faced sandwich:

• Start the feedback with a positive intent, the cheese and bacon at the top of the sandwich (the positive reason you are giving the feedback),
• Give the constructive feedback, the meat (the behavior and the impact), and then
• End with positive encouragement, the bread (your belief in an individual’s ability to make the change).

*During a training session this week, a client came up with the term. He will remain anonymously famous.

Feedback is an essential part of growth and development. In the 2-Way Delegation app, there is an in-app feedback system – ask for and receive feedback. The app supports you in obtaining feedback about how you delegated or completed an assignment. Buy it now! Use the system along with all its other amazing interactive features!