This week, 23 new leaders came together to attend a frontline leadership class. They gained a lot of key learnings; the two most shared were:

1. The need for different communication styles; not everyone is like me.
2. The value of listening and how I need to get better at it.

The leaders came to increase their effectiveness in motivating team members and enhance performance. They left with powerful knowledge and skills.

Does your team need to develop robust leadership skills? 2-Way Communication offers 20+ courses you can use to jumpstart their progress. Licensing agreements are available, too. Learn more at www.2waycommunications.net/license-agreements/

I asked a classroom of leaders what it took to keep up with the demands of leadership.

One leader said, “Multi-tasking.” She explained further, “It means that you can efficiently switch back and forth between various tasks without losing your intention or focus; toggling between tasks.”

This is a great definition of multi-tasking. Leaders often handle many different demands of the workplace, including from team members and customers. 

Self-reflection question: How am I doing at toggling between tasks? How can I improve my ability to do this?

1.      Before leaving a task, decide to leave it and notice where you left off. Don’t let it be a reaction, but a decision.

2.      Keep what you are working on easily accessible; either on your desk or open on your computer.

3.      During the brief time you are doing each task, give it your full attention. Whether it is listening to a team member or completing a report, let it be the only thing on your mind.

If your team needs to develop stronger leadership skills, visit http://www.2waycommunications.net/license-agreements/ to discover 20+ leadership development courses you can deliver internally. Licensing agreements are also available.

Are you asking, “What content should I include in my frontline leadership training program?” The following topics were included in the two-day leadership class I taught this week. It was awesome!

Day 1

·       Simulation: Going From Individual Contributor to Supervisor

·       Organizational Values

·       Everything DiSC Workplace®:  My Style, People Reading, and Communication

·       Communication: Listening and Asking Questions

·       Giving Feedback

 Day 2

·       Giving Feedback, continued

·       Creating Accountability in Others

·       Managing Conflict

Understanding DiSC styles and a discussion of organizational values were part of each module. Listening and asking questions were integrated as skills to support each topic. We kept it active with simulations, partner and trio discussions, role plays, application, and self-reflection.

Does your organization need a leadership curriculum? Choose from 20 courses with options for licensing agreements.

•     Accountability
•    Be a THINKing Partner
•    Career Development
•     Communicate with Clarity
•     Conflict Management
•     Delegation
•    Emotional Intelligence
•     Feedback
•     Hiring
•     Personal Leadership & Influence
•     Leading Meetings
•     Mentoring
•     Performance Management
•     Quarterly Conversations
•     Presentation Skills
•     Problem Solving
•     Stress Management
•     Time Management
•     Unconscious Bias
•     Unlocking Innovative Thinking

Learn more at http://www.2waycommunications.net/license-agreements/

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