Course Description
Mentoring is one way in which to transfer expertise and knowledge to new workers. Mentoring has been proven to reduce turnover and increase employee satisfaction. This course provides an opportunity for a mentor and his/her protégé to work together, and learn about each other and how to work effectively together. Worksheets are provided to allow mentors and protégés to learn about one another, identify interaction guidelines, and set mentoring goals. Participants will discuss and practice the components of being an effective mentor and protégé.
Course Objectives
After completing this course, you will be able to:
- Define your role and responsibilities as a mentor or protégé in the mentoring process.
- Understand the phases of mentoring and the activities in each phase.
- Understand your mentor’s or protégé’s interaction style.
- Set and manage expectations for the mentoring relationship.
- Listen with openness and understanding.
- Provide supportive feedback.
- Coach mistakes without commanding or criticizing.
Course Design
This course is designed for the mentor and protégé to attend together.
Duration
This course has a 4-hour agenda.
Class Size
This course is designed for up to 25 participants.
Course Outline
Objective and Topic | Timing | Elapsed Timing |
| Welcome and Icebreaker | 20 min | 20 min |
| Objective: Define your role and responsibilities as a mentor or protégé in the mentoring process. | ||
| Define Mentoring | 10 min | 30 min |
| Roles and Responsibilities | 20 min | 50 min |
| Objective: Understand the phases of mentoring and the activities in each phase. | ||
| Mentoring Phases | 10 min | 1 hr |
| Objective: Understand your mentor’s or protégé’s interaction style. | ||
| Essential Characteristics of Mentoring | 30 min | 1 hr, 30 min |
| Break | 15 min | 1 hr, 45 min |
| Mentoring Tools | 5 min | 1 hr, 50 min |
| Objective: Set and manage expectations for the mentoring relationship. | ||
| Planning | 55 min | 2 hr, 45 min |
| Objective: Listen with openness and understanding. | ||
| Listening | 20 min | 3 hr, 5 min |
| Objective: Provide supportive feedback. | ||
| Providing Feedback | 20 min | 3 hr, 25 min |
| Objective: Coach mistakes without commanding or criticizing. | ||
| Coaching | 20 min | 3 hr, 45 min |
| Summary and Action Planning | 15 min | 4 hr |
